Increasingly over recent years, a growing number of organisations, particularly those operating within complex industries, have been turning toward civil aviation for assistance in establishing modern, effective safety strategies. The reason for this is well known, namely, that since the early 1960s, the world of commercial aviation has invested heavily in safety management and is proud to admit that the results are now testimony to the return on that investment.

However, it was not always this way and we have had our share of “wrong turnings” and failures along the way. The main benefit, though, from these negative experiences is that we have learned from our past mistakes and turned them into positive success stories.

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